Terms & Conditions
Terms & Conditions
Effective Date: May 23, 2026
Welcome to Lovox. By accessing or using our website, www.lovox.store, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before using our website or placing an order.
Business Name: Lovox
Website: www.lovox.store
Email: ipriyanshisingh2007@gmail.com
Phone: +91 79827 62323
Location: Uttar Pradesh, India
1. General
These Terms & Conditions govern your use of the Lovox website and all purchases made through our platform. By using this website, you agree to these terms in full.
Lovox reserves the right to update, modify, or change these Terms & Conditions at any time without prior notice.
2. Products & Services
Lovox offers aesthetic accessories, customized gift hampers, and related gifting products.
We make every effort to display product colors, designs, and details accurately. However, actual product colors or packaging may slightly vary due to screen settings, lighting, or handmade/customized nature of certain products.
All products are subject to availability.
3. Orders & Acceptance
By placing an order on our website, you agree that:
All information provided is accurate and complete
You are authorized to use the selected payment method
Orders may be cancelled or refused if fraudulent activity or incorrect information is suspected
Lovox reserves the right to cancel any order at its discretion, including due to pricing errors, stock unavailability, or suspicious transactions.
4. Pricing & Payments
All prices listed on the website are in Indian Rupees (INR).
We accept secure online payments through trusted third-party payment gateways. Lovox does not store your confidential payment information such as card details or banking credentials.
Prices, offers, and discounts may change without prior notice.
5. Shipping & Delivery
Lovox aims to process and dispatch orders within a reasonable timeframe. Delivery timelines may vary depending on location, courier services, weather conditions, holidays, or unforeseen circumstances.
Customers are responsible for providing accurate shipping details. Lovox will not be responsible for delays or failed deliveries caused by incorrect address information.
6. Customized & Personalized Orders
Certain products or gift hampers may be customized or personalized according to customer preferences.
Customized orders may require additional preparation time and may not be eligible for return or exchange unless damaged or incorrect upon delivery.
7. Returns, Refunds & Exchanges
Refunds, returns, or exchanges are only applicable according to our Return & Refund Policy.
Products that are damaged, defective, or incorrectly delivered should be reported within a reasonable timeframe after delivery along with supporting photos or videos.
Customized or personalized products may not be eligible for return unless there is a manufacturing defect or shipping damage.
8. Intellectual Property
All website content including images, logos, graphics, designs, text, branding, and product presentation belongs to Lovox and may not be copied, reproduced, distributed, or used without permission.
9. User Conduct
Users agree not to:
Use the website for illegal or unauthorized purposes
Attempt to damage or disrupt website functionality
Submit false information or fraudulent orders
Copy or misuse website content without permission
Lovox reserves the right to restrict access or terminate services for users violating these terms.
10. Limitation of Liability
Lovox shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our website, products, services, delivery delays, or third-party service interruptions.
11. Third-Party Services
Our website may use third-party services such as payment gateways, shipping providers, analytics tools, or external links. Lovox is not responsible for the policies or practices of third-party services.
12. Privacy
By using our website, you also agree to our Privacy Policy regarding the collection and use of personal information.
13. Governing Law
These Terms & Conditions shall be governed and interpreted in accordance with the laws of India. Any disputes arising from the use of this website shall fall under the jurisdiction of courts located in Uttar Pradesh, India.
14. Contact Information
If you have any questions regarding these Terms & Conditions, please contact us:
Lovox
Website: www.lovox.store
Email: ipriyanshisingh2007@gmail.com
Phone: +91 79827 62323
Location: Uttar Pradesh, India
By using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.